🔒 Privacy Policy

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1. Who We Are

Nova Dev ("we", "us", "our") is a web design and digital agency providing premium website design, development, and consulting services to businesses worldwide. Our main website is https://novadev-audit.vercel.app.

Data Controller: Nova Dev
Contact: admin@novatvhub.com
WhatsApp: +212 665 103 031

2. What Data We Collect

2.1 Data You Provide Directly

• Contact forms: name, email address, website URL, project details
• Audit request forms: email address, business name, website URL
• Lead magnet forms: email address
• WhatsApp / chat messages: any information you share during the conversation

2.2 Data Collected Automatically

• Browser type and version
• Operating system
• Referring URL / UTM campaign parameters
• Pages visited and time spent
• IP address (anonymised where possible)

2.3 Cookies & Tracking

We may use analytics tools (such as Umami Analytics — GDPR-safe, cookie-free) to understand how visitors use our website. These tools do not set persistent tracking cookies. No advertising cookies are used.

3. How We Use Your Data

• To respond to your enquiry or service request
• To deliver the free website audit or guide you requested
• To send you relevant follow-up communications (only with your consent)
• To improve our website and services
• To comply with legal obligations

We do not sell, rent or share your personal data with third parties for marketing purposes.

4. Legal Basis for Processing (GDPR)

• Contractual necessity: processing required to fulfil a service you have requested
• Legitimate interests: responding to enquiries, improving our services
• Consent: for marketing emails (you may withdraw consent at any time)
• Legal obligation: where required by applicable law

5. Data Sharing

We use a limited number of trusted third-party processors:

• FormSubmit.co — for processing contact form submissions (data stored in EU/US)
• Vercel Inc. — web hosting (servers in EU and US)
• Google Fonts — for typography (IP address may be transmitted to Google)

All processors are required to maintain appropriate data protection standards.

6. International Transfers

Some of our processors are based outside the European Economic Area (EEA). Where personal data is transferred outside the EEA, we ensure appropriate safeguards are in place (e.g. Standard Contractual Clauses or adequacy decisions).

7. Data Retention

• Contact and audit enquiries: retained for up to 3 years
• Email subscribers: retained until you unsubscribe
• Analytics data: anonymised and retained for up to 13 months

8. Your Rights (GDPR)

If you are located in the EU/EEA/UK, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Erase your data ("right to be forgotten")
• Restrict or object to processing
• Data portability — receive your data in a machine-readable format
• Withdraw consent at any time (without affecting prior processing)
• Lodge a complaint with your local data protection authority

To exercise any of these rights, contact us at admin@novatvhub.com. We will respond within 30 days.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. This includes HTTPS encryption on all pages, minimal data collection, and restricted access controls.

10. Children's Privacy

Our services are not directed at children under 16. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such data, please contact us immediately.

11. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. We encourage you to review this page periodically.

13. Contact Us

For any questions regarding this Privacy Policy or your personal data:

• Email: admin@novatvhub.com
• WhatsApp: +212 665 103 031
• Website: novadev-audit.vercel.app